How 1777bid Handles
Your Personal Data

Section 01

01 Information We Collect

1777bid collects personal information about you when you register an account, use our services, complete identity verification, make financial transactions, or contact our support team. We only collect information that is necessary for the specific purposes described in this policy.

Registration & Account Data

When you create an account, we collect the following information:

• Full legal name as it appears on your government-issued identification document
• Date of birth (to confirm you are 18 years of age or older)
• Email address and mobile phone number registered in Bangladesh
• Residential address within Bangladesh (district, division, and postal code)
• Username and hashed password credential
• Preferred payment method account details (e.g., bKash wallet number, Nagad account number)

Identity Verification (KYC) Data

To comply with our age-verification and anti-money laundering obligations, we may request copies of the following documents:

• Bangladesh National Identity Card (NID) — front and back
• Valid passport (biographical data page)
• Birth certificate issued by a Bangladeshi authority (if NID is unavailable)
• Proof of address (bank statement, utility bill, or government letter dated within 90 days)
• Proof of payment method ownership (screenshot or partial account statement)

Transaction & Gaming Data

We automatically record details of all financial and gaming activity on your account, including:

• Deposit and withdrawal amounts, timestamps, and payment method references
• Wagering history, game session data, bet amounts, and outcomes
• Bonus claims, wagering progress, and promotion participation records
• Account balance snapshots at the time of each transaction

Technical & Device Data

When you access 1777bid, our servers automatically collect certain technical information. This includes your IP address, device type and model, operating system version, browser type and version, screen resolution, time zone setting (displayed in Bangladesh Standard Time, UTC+6), and the URLs of pages visited within our platform. We use this data for fraud prevention, platform optimisation, and security monitoring.

Communications Data

If you contact our support team via live chat or email, we retain records of those communications — including the content of your messages and any attachments — for quality assurance, dispute resolution, and regulatory compliance purposes.

Section 02

02 How We Use Your Data

1777bid processes your personal data only for purposes that are lawful, specific, and proportionate. The table below sets out the primary purposes for which we process your data and the legal basis for each:

Purpose	Data Used	Legal Basis
Account registration and management	Registration data, contact details	Performance of contract
Age and identity verification (KYC)	KYC documents, date of birth	Legal obligation
Processing deposits and withdrawals	Payment method data, transaction records	Performance of contract
Fraud detection and prevention	Technical data, transaction data, gaming data	Legitimate interests
Anti-money laundering (AML) monitoring	Transaction data, KYC documents	Legal obligation
Responsible gaming monitoring	Gaming data, session data, account data	Legitimate interests / legal obligation
Customer support and dispute resolution	Communications data, account data	Performance of contract
Platform improvement and analytics	Technical data, aggregated gaming data	Legitimate interests
Sending account and service notifications	Email address, phone number	Performance of contract
Sending promotional communications (if opted in)	Email address, phone number, gaming preferences	Consent

Marketing Communications

We will only send you promotional emails or SMS messages if you have explicitly opted in to receive them during registration or via your account dashboard settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account dashboard or by contacting our support team. Withdrawal of marketing consent does not affect the processing of data for other purposes listed above.

Section 03

03 Data Sharing & Third Parties

1777bid does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We share your data with third parties only in the specific circumstances described below, and only to the minimum extent necessary for the relevant purpose.

Service Providers & Technology Partners

We engage carefully selected third-party service providers who process data on our behalf under strict contractual data processing agreements. These include:

• Game content providers — such as Pragmatic Play, PG Soft, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — who receive your anonymised session token to deliver game content. They do not receive your name, NID, or payment details.
• Payment processors — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card network partners — who receive the minimum transaction data required to process your deposit or withdrawal request.
• Identity verification providers — who assist us in verifying the authenticity of KYC documents submitted by users.
• Cloud infrastructure and hosting providers — who provide the secure server environments in which our platform and data are hosted.
• Analytics providers — who receive aggregated, anonymised or pseudonymised data to help us understand platform usage patterns and improve performance.

Legal & Regulatory Disclosures

We may disclose your personal data to competent authorities, law enforcement agencies, courts, or regulatory bodies in Bangladesh where we are legally required to do so — for example, in response to a valid court order, a formal law enforcement request, or as part of our AML reporting obligations. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers

In the event that 1777bid undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users via email in advance of any such transfer, and the acquiring entity will be bound to honour the terms of this Privacy Policy or provide you with a materially equivalent level of protection.

Section 04

04 Cookies & Tracking

1777bid uses cookies and similar tracking technologies (including local storage objects and session tokens) to operate and improve the platform. This section explains what types of cookies we use and how you can control them.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your login session, language preferences, and display settings — so you do not have to re-enter that information every time you return.

Types of Cookies We Use

Cookie Type	Purpose	Can Be Disabled?
Strictly Necessary	Maintain your login session, enable secure transactions, prevent cross-site request forgery (CSRF). Essential for core platform function.	No — required for operation
Functional / Preference	Remember your display preferences, language settings, and game lobby layout choices between sessions.	Yes — via browser settings
Analytics	Collect aggregated, anonymised data about how users navigate the platform to help us identify and fix usability issues.	Yes — via browser settings
Fraud Prevention	Fingerprint device characteristics to detect suspicious login attempts, account takeover attempts, and duplicate account creation.	No — required for security

Managing Your Cookie Preferences

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to refuse all cookies, accept only first-party cookies, or delete existing cookies. Please note that disabling strictly necessary cookies will prevent the platform from functioning correctly — you will be unable to log in or place bets if these cookies are blocked.

For guidance on managing cookies in your specific browser, refer to the help documentation provided by your browser's developer. Popular browsers used in Bangladesh — including Chrome for Android, Samsung Internet, Firefox, and Opera Mini — all provide cookie management controls in their settings menus.

Section 05

05 Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention schedule applies:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal obligation / dispute resolution
KYC identity documents	Duration of account + 5 years after closure	AML regulatory requirement
Transaction records	Duration of account + 5 years after closure	Financial records / AML compliance
Gaming history	Duration of account + 2 years after closure	Dispute resolution / responsible gaming review
Support communications	3 years from last interaction	Quality assurance / dispute resolution
Analytics / technical logs	13 months (rolling)	Platform improvement / fraud detection
Marketing consent records	Until consent is withdrawn + 1 year	Proof of consent / regulatory audit

After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised and aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.

Section 06

06 Data Security

1777bid takes the security of your personal data seriously and implements a layered set of technical and organisational safeguards designed to protect your information against unauthorised access, disclosure, alteration, or destruction.

Technical Safeguards

• Encryption in transit: All data transmitted between your device and our servers is encrypted using TLS 1.3. The padlock icon in your browser's address bar confirms that your connection to 1777bid is secure.
• Encryption at rest: All personal data stored on our servers — including KYC documents, financial records, and account details — is encrypted using AES-256 encryption.
• Password hashing: User passwords are never stored in plain text. We use a modern, salted one-way hashing algorithm (bcrypt) so that your password cannot be reconstructed even in the unlikely event of a server breach.
• Two-factor authentication (2FA): We strongly encourage all users to enable 2FA on their accounts via their security settings dashboard to add a second layer of protection against unauthorised login attempts.
• DDoS protection and web application firewall: Our platform is protected by enterprise-grade infrastructure designed to absorb distributed denial-of-service attacks and block common web application exploits.

Organisational Safeguards

• Access to personal data is restricted to authorised 1777bid personnel on a strict need-to-know basis.
• All personnel with access to personal data are subject to confidentiality obligations.
• We conduct regular internal security reviews and vulnerability assessments.
• In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users promptly and take immediate remediation steps.

Section 07

07 Your Rights

As a user of 1777bid, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or the plain-text email address displayed in the footer of this page.

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this in a clear, readable format within 30 days of receiving a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update many details — such as your email address and phone number — directly from your account dashboard without needing to contact support.
• Right to Erasure ("Right to Be Forgotten"): Subject to our legal retention obligations (see Section 5), you may request that we permanently delete your personal data. We will process erasure requests within 30 days. Note that data we are legally required to retain (e.g., AML transaction records) cannot be deleted until the mandatory retention period has expired.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format (such as JSON or CSV) so that you can transfer it to another service provider.
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on our legitimate interests, in which case we will assess whether our interests are overridden by your rights.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.
• Right to Restriction: In certain circumstances — for example, while a dispute about data accuracy is being resolved — you may request that we temporarily restrict the processing of your data.

We will respond to all valid data rights requests within 30 calendar days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it. We may ask you to verify your identity before processing a data rights request to prevent unauthorised access to your personal information.

Section 08

08 Policy Updates & Contact

1777bid reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes to this policy, we will notify registered users by email to the address held on their account, and we will update the effective date displayed at the top of this document.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your personal data. Your continued use of 1777bid following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised policy, you must stop using the platform and contact us to close your account.

Children's Privacy

1777bid is strictly for adults aged 18 years and above. We do not knowingly collect personal data from persons under the age of 18. If we discover or are notified that we have inadvertently collected data from an underage user, we will immediately close the associated account and delete all personal data linked to it. If you believe a minor has registered on our platform, please contact us immediately via live chat or at the plain-text support email address in the footer.

Contact for Privacy Matters

For all privacy-related queries, data rights requests, or concerns about how 1777bid handles your personal data, please contact our support team. We are available 24/7 via live chat from your account dashboard. For formal written privacy requests, you may also use the plain-text email address displayed in the footer of this page. Please include "Privacy Request" in the subject line along with your registered username to help us route your enquiry to the correct team efficiently.

For additional information about your rights and obligations as a user of 1777bid, we recommend reading our Terms & Conditions, Responsible Gaming policy, and FAQ pages.